From Ross-Tech Wiki

02365 - Tuner Not Enabled/Activated

Possible Symptoms

  • Digital Radio Tuner not working

Possible Causes

  • Customer did not request tuner activation.
  • Activation was not finished due to bad reception.

Possible Solutions

  • Make sure you are in an area where you can receive the preview channel (Sirius: Channel 184 OR XM: Channel 1).
  • Try clearing fault codes.