Difference between revisions of "User:Jef"

From Ross-Tech Wiki
 
(80 intermediate revisions by 3 users not shown)
Line 1: Line 1:
−
===== Gasoline =====
+
== Contacting Ross-Tech  ==
−
* When found in [[2.0l TFSI (AXX/BGB/BPJ/BPY/BWA)|2.0l TFSI]]:
 
−
** [[2.0l TFSI (AXX/BGB/BPJ/BPY/BWA)#Checking Fuel Pressure|Check Fuel Pressure]]
 
−
** Check [https://static.nhtsa.gov/odi/tsbs/2012/SB-10044939-4844.pdf TSB 2027458/01-11-19 (VW NAR)], for an improved Fuel Pressure Sensor (G410)
 
−
*** https://static.nhtsa.gov/odi/tsbs/2012/SB-10044939-4844.pdf
 
−
** Check [https://static.nhtsa.gov/odi/tsbs/2016/MC-10121170-9999.pdf TSB 2015153/15-11-03 (VW NAR)], for a worn Intake Cam Shaft (superseded TSB 15-10-02, 15-11-01 and 15-11-02).
 
−
*** https://static.nhtsa.gov/odi/tsbs/2016/MC-10121170-9999.pdf
 
−
** Check TPI 2014143 (VW RoW), for a worn Intake Cam Shaft.
 
−
** Check TPI 2014909 (Audi RoW), for a worn Intake Cam Shaft. This TPI does NOT list the the Audi A6 (4F) BPJ Engine even though it is effected as well, so check for a worn Intake Cam Shaft of these too!
 
−
* When found on 2009 Audi 3.2 FSI AVS Engines, if DTC 000022/P0016 is flagged, please see TSB 15-09-04.
 
−
* When found in any model with a Gasoline engine that has a faulty in-tank fuel pump make sure the brand new or revised fuel pump does not require a cap per the dealer parts catalog!  Failure to install a cap (''such as part number example: 8E0-201-263-G'') when necessary may result in a serious safety concern!
 
  
 +
Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah
  
−
===== Gasoline =====
+
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select '''[Copy and Submit Auto-Scan]'''.
−
* When found in [[2.0l TFSI (AXX/BGB/BPJ/BPY/BWA)|2.0l TFSI]]:
+
 
−
** [[2.0l TFSI (AXX/BGB/BPJ/BPY/BWA)#Checking Fuel Pressure|Check Fuel Pressure]]
+
https://i.imgur.com/XbVYS1j.jpg
−
** Check [https://static.nhtsa.gov/odi/tsbs/2012/SB-10044939-4844.pdf TSB 2027458/01-11-19 (VW NAR)], for an improved Fuel Pressure Sensor (G410) source: https://static.nhtsa.gov/odi/tsbs/2012/SB-10044939-4844.pdf
+
 
−
** Check [https://static.nhtsa.gov/odi/tsbs/2016/MC-10121170-9999.pdf TSB 2015153/15-11-03 (VW NAR)], for a worn Intake Cam Shaft (superseded TSB 15-10-02, 15-11-01 and 15-11-02). source: https://static.nhtsa.gov/odi/tsbs/2016/MC-10121170-9999.pdf
+
 
−
** Check TPI 2014143 (VW RoW), for a worn Intake Cam Shaft.
+
This will load up a special web page with a form to fill out.  Please verify you type in your correct email address.
−
** Check TPI 2014909 (Audi RoW), for a worn Intake Cam Shaft. This TPI does NOT list the the Audi A6 (4F) BPJ Engine even though it is effected as well, so check for a worn Intake Cam Shaft of these too!
+
 
−
* When found on 2009 Audi 3.2 FSI AVS Engines, if DTC 000022/P0016 is flagged, please see TSB 15-09-04.
+
The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:
−
* When found in any model with a Gasoline engine that has a faulty in-tank fuel pump make sure the brand new or revised fuel pump does not require a cap per the dealer parts catalog!  Failure to install a cap (''such as part number example: 8E0-201-263-G'') when necessary may result in a serious safety concern!
+
* HN2-xxxxxx
 +
* H17-xxxxxx
 +
* HCxxxxxx
 +
* UCxxxxxx
 +
 
 +
In the Comments box, document the issue or concern.  Once you have that typed out, in the Comment box, right click your mouse and then select '''[Paste]'''.
 +
 
 +
https://i.imgur.com/OJLxxx8.jpeg
 +
 
 +
https://i.imgur.com/5Wc30hQ.jpeg
 +
 
 +
You should see the data from the Auto-Scan populate the Comments field after you paste.  
 +
 
 +
Click the '''[Send Email!]''' that is below the Comments box once the form is filled out.
 +
 
 +
The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:
 +
 
 +
'''https://forums.ross-tech.com/index.php'''
 +
 
 +
That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.

Latest revision as of 15:35, 27 March 2025

Contacting Ross-Tech

Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah

Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan].

XbVYS1j.jpg


This will load up a special web page with a form to fill out. Please verify you type in your correct email address.

The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:

  • HN2-xxxxxx
  • H17-xxxxxx
  • HCxxxxxx
  • UCxxxxxx

In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select [Paste].

OJLxxx8.jpeg

5Wc30hQ.jpeg

You should see the data from the Auto-Scan populate the Comments field after you paste.

Click the [Send Email!] that is below the Comments box once the form is filled out.

The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:

https://forums.ross-tech.com/index.php

That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.

Retrieved from "http://wiki.ross-tech.com/wiki/index.php?title=User:Jef&oldid=9694"