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=== Reading Roof Electronics Switch Conditions, Electric Power Top Closed ===
== Contacting Ross-Tech  ==


Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah


{| class="wikitable"  style="background:lightgray" border="0" width="650"
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select '''[Copy and Submit Auto-Scan]'''.
|-
 
!colspan="17" style="background:white"| Measuring Block Group 001 (Roof Closed)
https://i.imgur.com/XbVYS1j.jpg
|-
 
!colspan="8" align="left" style="background:white"| Field 2
 
!colspan="1" style="background:lightgray; color:lightgray" |X
This will load up a special web page with a form to fill out.  Please verify you type in your correct email address.
!colspan="7" align="left" style="background:white"| Field 3
 
!colspan="1" align="left" style="background:white"| Data
The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:
|-
* HN2-xxxxxx
| style="background:lightblue" align="center" width="16" | '''1'''
* H17-xxxxxx
| style="background:white" align="center" width="16"    | '''1'''
* HCxxxxxx
| style="background:lightblue" align="center" width="16" | '''0'''
* UCxxxxxx
| style="background:white" align="center" width="16"    | '''1'''
 
| style="background:lightblue" align="center" width="16" | '''1'''
In the Comments box, document the issue or concern.  Once you have that typed out, in the Comment box, right click your mouse and then select '''[Paste]'''.
| style="background:white" align="center" width="16"    | '''0'''
 
| style="background:lightblue" align="center" width="16" | '''1'''
https://i.imgur.com/OJLxxx8.jpeg
| style="background:white" align="center" width="16"    | '''0'''
 
| style="background:lightgray" width="16" |
https://i.imgur.com/5Wc30hQ.jpeg
| style="background:lightblue" align="center" width="16" | '''1'''
 
| style="background:white" align="center"  width="16"    | '''0'''
You should see the data from the Auto-Scan populate the Comments field after you paste.
| style="background:lightblue; color:lightblue" width="16" |X
 
| style="background:white" align="center"  width="16"    | '''1'''
Click the '''[Send Email!]''' that is below the Comments box once the form is filled out.
| style="background:lightblue" align="center" width="16" | '''0'''
 
| style="background:white" align="center"  width="16"  | '''1'''
The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:
| style="background:lightblue" align="center" width="16" | '''0'''
 
| style="background:lightblue" | F201 - "1" = compartment lip raised
'''https://forums.ross-tech.com/index.php'''
|-
 
| style="background:lightblue" |
That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" | 
| style="background:white" | F290 - "1" = compartment lid latched (L)
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F293 - "1" = compartment lid lock unlock position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |  
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F200 - "1" - compartmnet lid latched (R)
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue; color:lightblue" |X
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | Not used, always "0"
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F292 - "1" =  Storage Flap down
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgrey; color:lightgrey" |X
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F171 - "1" = Top stowed in storage
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F202 - "1" Top frame in closed position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F294 - "1" = Top lock open position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F295 - "1" = Top lock closed position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F172 - "1" = Top docked at windshield
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | Switch Point for Bow UP
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | Switch Point for Bow OPEN
|-
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | Switch Point for Bow DEAD CENTER
|}

Latest revision as of 19:35, 27 March 2025

Contacting Ross-Tech

Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah

Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan].

XbVYS1j.jpg


This will load up a special web page with a form to fill out. Please verify you type in your correct email address.

The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:

  • HN2-xxxxxx
  • H17-xxxxxx
  • HCxxxxxx
  • UCxxxxxx

In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select [Paste].

OJLxxx8.jpeg

5Wc30hQ.jpeg

You should see the data from the Auto-Scan populate the Comments field after you paste.

Click the [Send Email!] that is below the Comments box once the form is filled out.

The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:

https://forums.ross-tech.com/index.php

That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.

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