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__FORCETOC__
== Contacting Ross-Tech  ==


== 16505/P0121 - Throttle Position Sensor (G69): Implausible Signal ==
Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah


==== Possible Symptoms ====
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select '''[Copy and Submit Auto-Scan]'''.


* MIL on
https://i.imgur.com/XbVYS1j.jpg
* Poor engine performance


==== Possible Causes ====


* Wiring Harness issue
This will load up a special web page with a form to fill out.  Please verify you type in your correct email address.
* Failed Throttle Body
* Failed ECM


==== Possible Solutions ====
The Short Serial Number is on your Ross-Tech device, you will find that on the sticker.  It might be something like:
* HN2-xxxxxx
* H17-xxxxxx
* HCxxxxxx
* UCxxxxxx


* Inspect wiring harness, see factory repair manual
In the Comments box, document the issue or concern.  Once you have that typed out, in the Comment box, right click your mouse and then select '''[Paste]'''.


==== Special Notes ====
https://i.imgur.com/OJLxxx8.jpeg


* For some vehicles, there may be a TPI with instructions on replacing the terminals for the throttle body.
https://i.imgur.com/5Wc30hQ.jpeg
* Some ECMs may have a firmware update to address this issue during cold weather.


[[Category:Fault Codes]]
You should see the data from the Auto-Scan populate the Comments field after you paste.


Click the '''[Send Email!]''' that is below the Comments box once the form is filled out.


The Ross-Tech support team will reply back once we have an answer to provide.  We also have a Ross-Tech Forum where you should post your scan and questions:


'''https://forums.ross-tech.com/index.php'''


 
That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.
 
=== Reading Roof Electronics Switch Conditions, Electric Power Top Closed ===
 
 
{| class="wikitable"  style="background:lightgray" border="0" width="650"
|-
!colspan="17" style="background:white"| Measuring Block Group 001 (Roof Closed)
|-
!colspan="8" align="left" style="background:white"| Field 2
!colspan="1" style="background:lightgray; color:lightgray" |X
!colspan="7" align="left" style="background:white"| Field 3
!colspan="1" align="left" style="background:white"| Data
|-
| style="background:lightblue" align="center" width="16" | '''1'''
| style="background:white" align="center" width="16"    | '''1'''
| style="background:lightblue" align="center" width="16" | '''0'''
| style="background:white" align="center" width="16"    | '''1'''
| style="background:lightblue" align="center" width="16" | '''1'''
| style="background:white" align="center" width="16"    | '''0'''
| style="background:lightblue" align="center" width="16" | '''1'''
| style="background:white" align="center"  width="16"    | '''0'''
| style="background:lightgray" width="16" |
| style="background:lightblue" align="center" width="16" | '''1'''
| style="background:white" align="center"  width="16"    | '''0'''
| style="background:lightblue; color:lightblue" width="16" |X
| style="background:white" align="center"  width="16"    | '''1'''
| style="background:lightblue" align="center" width="16" | '''0'''
| style="background:white" align="center"  width="16"  | '''1'''
| style="background:lightblue" align="center" width="16" | '''0'''
| style="background:lightblue" | F201 - "1" = compartment lip raised
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" | 
| style="background:white" | F290 - "1" = compartment lid latched (L)
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F293 - "1" = compartment lid lock unlock position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F200 - "1" - compartmnet lid latched (R)
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue; color:lightblue" |X
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | Not used, always "0"
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" | 
| style="background:lightgray" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F292 - "1" =  Storage Flap down
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgray" |
| style="background:lightgrey; color:lightgrey" |X
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F171 - "1" = Top stowed in storage
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F202 - "1" Top frame in closed position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F294 - "1" = Top lock open position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | F295 - "1" = Top lock closed position
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | F172 - "1" = Top docked at windshield
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | Switch Point for Bow UP
|-
| style="background:lightblue" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" |
| style="background:white" | Switch Point for Bow OPEN
|-
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" |
| style="background:lightblue" | Switch Point for Bow DEAD CENTER
|}

Latest revision as of 19:35, 27 March 2025

Contacting Ross-Tech

Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah

Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan].

XbVYS1j.jpg


This will load up a special web page with a form to fill out. Please verify you type in your correct email address.

The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:

  • HN2-xxxxxx
  • H17-xxxxxx
  • HCxxxxxx
  • UCxxxxxx

In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select [Paste].

OJLxxx8.jpeg

5Wc30hQ.jpeg

You should see the data from the Auto-Scan populate the Comments field after you paste.

Click the [Send Email!] that is below the Comments box once the form is filled out.

The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:

https://forums.ross-tech.com/index.php

That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.