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{| class="wikitable"
== Contacting Ross-Tech  ==
| one line
 
|-
Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah
| Location
 
| Description
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select '''[Copy and Submit Auto-Scan]'''.
| Component Location
 
|-
https://i.imgur.com/XbVYS1j.jpg
| IDE02664-MAS02263
 
| Switch for folding top - Convertible top open position switch
 
| F171
This will load up a special web page with a form to fill out.  Please verify you type in your correct email address.
|-
 
| IDE02664-MAS02264
The Short Serial Number is on your Ross-Tech device, you will find that on the sticker.  It might be something like:
| Switch for folding top - Convertible top front closed position switch
* HN2-xxxxxx
| F202
* H17-xxxxxx
|-
* HCxxxxxx
| IDE02664-MAS02265
* UCxxxxxx
| Switch for folding top - Convertible top latch -open- switch
 
| F294
In the Comments box, document the issue or concern.  Once you have that typed out, in the Comment box, right click your mouse and then select '''[Paste]'''.
|-
 
| IDE02664-MAS02266
https://i.imgur.com/OJLxxx8.jpeg
| Switch for folding top - Convertible top left lock switch
 
| F169
https://i.imgur.com/5Wc30hQ.jpeg
|-
 
| IDE02664-MAS02268
You should see the data from the Auto-Scan populate the Comments field after you paste.
| Switch for folding top - Switch for folding top closed: left
 
| F411
Click the '''[Send Email!]''' that is below the Comments box once the form is filled out.
|-
 
| IDE02664-MAS02269
The Ross-Tech support team will reply back once we have an answer to provide.  We also have a Ross-Tech Forum where you should post your scan and questions:
| Switch for folding top - Switch for folding top closed: right
 
| F412
'''https://forums.ross-tech.com/index.php'''
|-
 
| IDE02664-MAS02270
That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.
| Switch for folding top - Upper tensioning bow switch
| F408
|-
| IDE02664-MAS02271
| Switch for folding top - Left tensioning bow switch
| F409
|-
| IDE02664-MAS02272
| Switch for folding top - Right tensioning bow switch
| F410
|-
| IDE02664-MAS02273
| Switch for folding top - Convertible top compartment -open- switch
| F407
|-
| IDE02664-MAS02274
| Switch for folding top - Left convertible top compartment cover switch
| F209
|-
| IDE02664-MAS02275
| Switch for folding top - Right convertible top compartment cover switch
| F291
|-
| IDE02664-MAS02276
| Switch for folding top - Convertible top compartment latch -unlocked- switch
| F293
|-
| IDE02664-MAS02277
| Switch for folding top - Convertible top compartment -locked- switch
| F404
|-
| IDE02664-MAS02278
| Switch for folding top - Left convertible top compartment enclosure switch
| F402
|-
| IDE02664-MAS02279
| Switch for folding top - Right convertible top compartment enclosure switch
| F403
|-
| IDE02664-MAS02280
| Switch for folding top - Left wind deflector switch
|
|-
| IDE02664-MAS02281
| Switch for folding top - Right wind deflector switch
|
|-
| IDE002665
| Power top operation switch
| E137
|}

Latest revision as of 19:35, 27 March 2025

Contacting Ross-Tech

Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah

Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan].

XbVYS1j.jpg


This will load up a special web page with a form to fill out. Please verify you type in your correct email address.

The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:

  • HN2-xxxxxx
  • H17-xxxxxx
  • HCxxxxxx
  • UCxxxxxx

In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select [Paste].

OJLxxx8.jpeg

5Wc30hQ.jpeg

You should see the data from the Auto-Scan populate the Comments field after you paste.

Click the [Send Email!] that is below the Comments box once the form is filled out.

The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:

https://forums.ross-tech.com/index.php

That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.