User:Jef: Difference between revisions

Latest revision as of 19:35, 27 March 2025

Contacting Ross-Tech

Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah

Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan].

This will load up a special web page with a form to fill out. Please verify you type in your correct email address.

The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:

HN2-xxxxxx
H17-xxxxxx
HCxxxxxx
UCxxxxxx

In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select [Paste].

You should see the data from the Auto-Scan populate the Comments field after you paste.

Click the [Send Email!] that is below the Comments box once the form is filled out.

The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:

https://forums.ross-tech.com/index.php

That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.

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-__FORCETOC__
+== Contacting Ross-Tech  ==
-== P1025 - Fuel Pressure Regulation Valve (N276): Mechanical Failure ==
-==== Possible Symptoms ====
+Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah
-* Malfunction Indicator Light (MIL) ON
+Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select '''[Copy and Submit Auto-Scan]'''.
-* High pitched whining noise from engine when idling.
-* ECM may also have stored in memory, P0088 - Fuel Rail/System Pressure: Too High.
-==== Possible Causes ====
+https://i.imgur.com/XbVYS1j.jpg
-* When found in 2006 to 2009 Volkswagen Passat, Passat CC and Touareg with 3.6L gasoline engines it is possible the HPFP (High Pressure Fuel Pump) / camshafts are out of time.
+This will load up a special web page with a form to fill out.  Please verify you type in your correct email address.
+The Short Serial Number is on your Ross-Tech device, you will find that on the sticker.  It might be something like:
+* HN2-xxxxxx
+* H17-xxxxxx
+* HCxxxxxx
+* UCxxxxxx
-==== Possible Solutions ====
+In the Comments box, document the issue or concern.  Once you have that typed out, in the Comment box, right click your mouse and then select '''[Paste]'''.
-* When found in 2006 to 2009 Volkswagen Passat, Passat CC and Touareg with 3.6L gasoline engines:
+https://i.imgur.com/OJLxxx8.jpeg
-** Check MVB group [208] and [209] with engine idling, if [8 degrees(+/-)] or more the engine is considered out of time.
-** NAR (North American Region) users can see VW Tech Tip [01-16-05] for exact repair details.
-** RoW (Rest of World) users may find TPI 2040216/1 helpful.
-* When found in gas models with a remote battery such as the Q7, P0088 may be stored due to voltage drop issues.  TSB 2025746 applies to the NAR market.
+https://i.imgur.com/5Wc30hQ.jpeg
+You should see the data from the Auto-Scan populate the Comments field after you paste.
-==== Special Notes ====
+Click the '''[Send Email!]''' that is below the Comments box once the form is filled out.
-* VW Tech Tip only applies to the 2006 to 2009 Volkswagen Passat, Passat CC and Touareg with 3.6L gasoline engines.
+The Ross-Tech support team will reply back once we have an answer to provide.  We also have a Ross-Tech Forum where you should post your scan and questions:
+'''https://forums.ross-tech.com/index.php'''
+That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.
-[[Category:Fault Codes]]

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Latest revision as of 19:35, 27 March 2025

Contacting Ross-Tech