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| − | As per Peter's suggestion, bundling Level Control information into wiki pages... looking to break this down into non UDS and UDS.
| + | == Contacting Ross-Tech == |
| | | | |
| − | Page titles:<br>
| + | Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah |
| − | Level Control, UDS<br>
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| − | Level Control, non-UDS<br>
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| | | | |
| | + | Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select '''[Copy and Submit Auto-Scan]'''. |
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| − | Looking at component info to help people ID or verify what version they have.
| + | https://i.imgur.com/XbVYS1j.jpg |
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| − | <br>
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| − | non-UDS (legacy):<br>
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| − | Component: LUFTFDR.-CDC<br>
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| − | Component: J197 LUFTFEDER<br>
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| − | Component: - 2C1A1<br>
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| | | | |
| | + | This will load up a special web page with a form to fill out. Please verify you type in your correct email address. |
| | | | |
| − | UDS:<br>
| + | The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like: |
| − | Component: LUFE-DAEMPFER<br>
| + | * HN2-xxxxxx |
| | + | * H17-xxxxxx |
| | + | * HCxxxxxx |
| | + | * UCxxxxxx |
| | | | |
| | + | In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select '''[Paste]'''. |
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| | + | https://i.imgur.com/OJLxxx8.jpeg |
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| − | page title: Level Control, UDS
| + | https://i.imgur.com/5Wc30hQ.jpeg |
| − | ----
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| − | This information applies to Level Control, [https://forums.ross-tech.com/index.php?threads/1905/ UDS versions]. This can be identified by evaluating the data in the Auto-Scan:
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| | | | |
| − | Address 34: Level Control (J197) Labels:. 4G0-907-553.clb
| + | You should see the data from the Auto-Scan populate the Comments field after you paste. |
| − | Part No SW: 4G0 907 553 G HW: 4G0 907 553 F
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| − | Component: '''LUFE-DAEMPFER''' H19 0783
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| | | | |
| − | *If '''LUFE-DAEMPFER''' is not shown in the Component field, this information may not apply.
| + | Click the '''[Send Email!]''' that is below the Comments box once the form is filled out. |
| − | ----
| |
| − | <br>
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| − | ===Re-adapt Adaptive Suspension to default position===
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| − | '''Special Notes, warnings, etc'''
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| − | * '''Do not''' at any point in time select Basic Settings '''[IDE01475] Resetting of all adaptations'''.
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| − | ** If you choose to do so, [http://wiki.ross-tech.com/wiki/index.php/B2013 DTC B2013: No End-of-Line Programming] will be stored and you will need to make an appointment with your local dealer!
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| − | * Make sure you perform and save an [Auto-Scan] before beginning any work.
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| − | * If there is an 'incorrectly coded' fault in the [34-Level Control], the controller will need to be coded first.
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| − | *If you are attempting to alter the ride height use this procedure at your own risk!
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| − | <br>
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| − | '''Prerequisites'''
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| − | * Ignition ON, use a Battery maintainer
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| − | * Vehicle on level surface
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| − | * No persons or gear in Vehicle
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| − | * Fuel Tank 60% or more
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| − | * Nothing under vehicle
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| − | * Doors are to remain shut during the entire procedure
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| − | * No faults in the [34-Level Control] controller other than "No or incorrect Basic Settings"
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| − | <br>
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| − | '''[34-Level Control]'''<br>
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| − | '''[Security Access-16]'''<br>
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| − | * Enter 201013<br>
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| − | '''[Basic Settings - 04]'''<br>
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| − | * '''[IDE03804] Deactivating loading mode'''<br>
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| − | '''[Go!]''' After the result of '''Finished Correctly''' appears click '''[Stop]'''<br>
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| − | * '''[IDE03751] Activate level control'''<br>
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| − | '''[Go!]''' After the result of '''Finished Correctly''' appears click '''[Stop]'''<br>
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| − | * '''[IDE03761] Delete calibration for level control'''
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| − | '''[Go!]''' After the result of '''Finished Correctly''' appears click '''[Stop]'''<br>
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| − | * '''[IDE03802] Set reference level'''
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| − | ** Vehicle should level itself during this step, may take some time.
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| − | '''[Go!]''' After the result of '''Finished Correctly''' appears click '''[Stop]'''<br>
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| − | '''[Go Back]'''<br>
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| − | <br>
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| | | | |
| − | '''[Basic Settings - 04]'''<br>
| + | The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions: |
| − | * For each Basic Setting, click '''[Go!]''' After the result of '''Finished Correctly''' appears click '''[Stop]'''
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| − | * Select the Basic Setting steps from the drop down menu in the order shown!!
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| − | ** '''[IDE03804] Deactivating loading mode'''<br>
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| − | ** '''[IDE03751] Activate level control'''<br>
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| − | ** '''[IDE03761] Delete calibration for level control'''
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| − | ** '''[IDE03802] Set reference level'''
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| − | *** Vehicle should level itself during this step, may take some time.
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| | | | |
| − | '''[Go Back]'''<br> | + | '''https://forums.ross-tech.com/index.php''' |
| − | <br>
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| | | | |
| − | | + | That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well. |
| − | Measure the ride height, in millimeters, from the center of the wheel to the edge of fender, do this for all four wheels and record the values.<br>
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| − | https://www.ross-tech.com/vag-com/cars/images/rim.jpeg
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| − | | |
| − | <br>
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| − | '''[Adaptation - 10]'''
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| − | * Choose from the drop down menu and enter the "New value" recorded value for each of the wheels below, then press '''[Do it!]'''
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| − | ** '''[IDE02001] Body height left front wheel house edge'''
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| − | ** '''[IDE02002] Body height right front wheel house edge'''
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| − | ** '''[IDE02003] Body height left rear wheel house edge'''
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| − | ** '''[IDE02004] Body height right rear wheel house edge'''
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Contacting Ross-Tech
Blah blah blah, if additional assistance is needed, our registered customers can submit an auto-scan for review blah blah blah
Once the Auto-Scan is complete, click on the small VCDS icon in the top left corner, then select [Copy and Submit Auto-Scan].
This will load up a special web page with a form to fill out. Please verify you type in your correct email address.
The Short Serial Number is on your Ross-Tech device, you will find that on the sticker. It might be something like:
- HN2-xxxxxx
- H17-xxxxxx
- HCxxxxxx
- UCxxxxxx
In the Comments box, document the issue or concern. Once you have that typed out, in the Comment box, right click your mouse and then select [Paste].
You should see the data from the Auto-Scan populate the Comments field after you paste.
Click the [Send Email!] that is below the Comments box once the form is filled out.
The Ross-Tech support team will reply back once we have an answer to provide. We also have a Ross-Tech Forum where you should post your scan and questions:
https://forums.ross-tech.com/index.php
That is the best place to get help from the greatest variety of different people, in a place where answers will be searchable in the future as well.