19143/P2711/010001

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19143/P2711/010001 - Unexpected / Implausible Mechanical Gear Disengagement

19143/P2711/010001 - Unexpected / Implausible Mechanical Gear Disengagement: No Signal/Communication

Possible Symptoms

  • Malfunction Indicator Light (MIL) ON
  • Transmission Malfunction
  • Erratic Driving Behavior

Possible Causes

  • Double Clutch worn/faulty
  • Worn/Damaged gear shaft(s)
  • Output Shaft Speed Sensor 1/2 (G501/G502) faulty
  • Mechatronic Unit for Double Clutch Transmission (J743) faulty

Possible Solutions

  • Check Output Shaft Speed Sensor 1/2 (G501/G502)
    • Check Measuring Value Blocks (MVB)
  • Check/Replace Double Clutch
  • Check/Replace Mechatronic Unit for Double Clutch Transmission (J743)

Special Notes

  • When found in 6-Speed Direct Shift Gearbox (DSG/02E):
    • Check Measuring Value Block (MVB) 008. The Output Shaft Speeds should align with the Input Shaft Speed during a Test Drive (Tiptronic in Gear 1/2) with the Clutch engaged.
    • According to Skoda TPI 2024152 an updated Clutch Set is available which addresses these issues.
  • When found in 2009 to 2012 Jetta, Eos, CC and 2012 Passat with DSG (02E)
    • Please see VW TSB 30-14-03, August 7, 2014 (TPI 2028714) .
    • Replacement of the " multiple clutch and cover" maybe necessary, "If the Transmission Control Module has fault code P2711 (only)".

19143/P2711/010001 - Unexpected / Implausible Mechanical Gear Disengagement: No or Incorrect Basic Setting / Adaptation

Special Notes