19143/P2711/010001

19143/P2711/010001 - Unexpected / Implausible Mechanical Gear Disengagement

19143/P2711/010001 - Unexpected / Implausible Mechanical Gear Disengagement: No Signal/Communication

Possible Symptoms

• Malfunction Indicator Light (MIL) ON
• Transmission Malfunction
• Erratic Driving Behavior

Possible Causes

• Double Clutch worn/faulty
• Worn/Damaged gear shaft(s)
• Output Shaft Speed Sensor 1/2 (G501/G502) faulty
• Mechatronic Unit for Double Clutch Transmission (J743) faulty

Possible Solutions

• Check Output Shaft Speed Sensor 1/2 (G501/G502)
  • Check Measuring Value Blocks (MVB)
• Check/Replace Double Clutch
• Check/Replace Mechatronic Unit for Double Clutch Transmission (J743)

Special Notes

• When found in 6-Speed Direct Shift Gearbox (DSG/02E):
  • Check Measuring Value Block (MVB) 008. The Output Shaft Speeds should align with the Input Shaft Speed during a Test Drive (Tiptronic in Gear 1/2) with the Clutch engaged.
  • According to Skoda TPI 2024152 an updated Clutch Set is available which addresses these issues.
• When found in 2009 to 2012 Jetta, Golf, Eos, CC and 2012 Passat with DSG (02E)
  • Please see VW TSB 30-14-03, August 7, 2014 (TPI 2028714).
    • https://static.nhtsa.gov/odi/tsbs/2014/MC-10124470-9999.pdf NHTSA
    • Replacement of the " multiple clutch and cover" maybe necessary, "If the Transmission Control Module has fault code P2711 (only)".

19143/P2711/010001 - Unexpected / Implausible Mechanical Gear Disengagement: No or Incorrect Basic Setting / Adaptation

Special Notes

• When found in 6-Speed Direct Shift Gearbox (DSG/02E), perform Basic Setting.