Difference between revisions of "VAG-COM-FAQ-3.3"
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'''3.3 Can I buy an Interface adapter somewhere else?''' | '''3.3 Can I buy an Interface adapter somewhere else?''' | ||
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| − | The current version of VAG-COM (versions 500.x and newer) are not compatible with 3rd party interfaces at all, even in shareware mode. To use the latest version of VAG-COM, you need to use a genuine KEY or HEX Interface purchased directly from Ross-Tech or from one of our distributors. | + | The current version of VAG-COM (versions 500.x and newer) are not compatible with 3rd party interfaces at all, even in shareware mode. To use the latest version of VAG-COM, you need to use a genuine KEY or HEX Interface [http://www.ross-tech.com/Merchant2/merchant.mvc?Screen=CTGY&Category_Code=VAGCOM purchased directly from Ross-Tech] or [http://www.ross-tech.com/distributors.html from one of our distributors]. |
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| − | You may find vendors that are willing to sell compatible interface adapters without any software license that work with older versions of VAG-COM. We have no problem with that. Once you're up and running, you can register your VAG-COM software with us for $99, but please don't expect start-up support from us if you can't get it working. We cannot provide support for 3rd party hardware. We have reports that some 3rd party Interfaces do not work correctly with some controllers. We will not provide either hardware or software support for you unless you are our customer. If you buy someone else's interface and can't get it working, contact your vendor for support! Of course if you buy one of our complete hardware/software kits, we will provide start-up support as well as free updates for at least one year from date of purchase. | + | You may find vendors that are willing to sell compatible interface adapters without any software license that work with older versions of VAG-COM. We have no problem with that. Once you're up and running, you can [http://www.ross-tech.com/vca/long-form.html register] your VAG-COM software with us for $99, but please don't expect start-up support from us if you can't get it working. We cannot provide support for 3rd party hardware. We have reports that some 3rd party Interfaces do not work correctly with some controllers. We will not provide either hardware or software support for you unless you are our customer. If you buy someone else's interface and can't get it working, contact your vendor for support! Of course if you [http://www.ross-tech.com/vag-com/interfaces.html#Chart buy one of our complete hardware/software kits], we will provide start-up support as well as free updates for at least one year from date of purchase. |
Latest revision as of 16:21, 26 January 2006
3.3 Can I buy an Interface adapter somewhere else?
The current version of VAG-COM (versions 500.x and newer) are not compatible with 3rd party interfaces at all, even in shareware mode. To use the latest version of VAG-COM, you need to use a genuine KEY or HEX Interface purchased directly from Ross-Tech or from one of our distributors.
You may find vendors that are willing to sell compatible interface adapters without any software license that work with older versions of VAG-COM. We have no problem with that. Once you're up and running, you can register your VAG-COM software with us for $99, but please don't expect start-up support from us if you can't get it working. We cannot provide support for 3rd party hardware. We have reports that some 3rd party Interfaces do not work correctly with some controllers. We will not provide either hardware or software support for you unless you are our customer. If you buy someone else's interface and can't get it working, contact your vendor for support! Of course if you buy one of our complete hardware/software kits, we will provide start-up support as well as free updates for at least one year from date of purchase.